20 October 2025

EBS Ontrack correspondence manager

The EBS Ontrack Correspondence Manager group contains the role for managing templates inside Correspondence Manager.

Role Allows users to...
Manage Templates Create or edit templates in Correspondence Manager
Send single correspondence - applications Generate and send correspondence for a selected application record.
Send single correspondence - enquiries Generate and send correspondence for a selected enquiry record.
Send single correspondence - enrolments Generate and send correspondence for a selected enrolment record.
Send single correspondence - interviews Generate and send correspondence for a selected interview record.
Send single correspondence - learners Generate and send correspondence for a selected learner record.
Send single correspondence - offers Generate and send correspondence for a selected offer record.
Send single correspondence - staff Generate and send correspondence for a selected staff record.